Have been having a random problem with oncaommand. Despite saving my username and passowrd, after a while ity will stop saving it and show my logon name as being “NULL”. It appears this stems from an encryption key that oncommand uses. From what I gather this is corrupt in someway or oncommand can’t use it. It’s stored (on my win7 machine) in c:\users\%username%\netapp\systemmanager. Delete the three files that are in there (the key, the config and a backup) and you should be good to go next time you open it.
Monthly Archives: September 2012
SMVI Frozen
Had a problem recently where SMVI backups freeze at 89% with the vcenter showing “Netapp create backup” for eternity. Due to the lack of logging until the task actually completes there’s no way to tell what it’s doing. After a bit of googling I discovered that it’s due to the “snapmirror update” option in the backup. The chances are it’s sat there trying to update the snapmirror, but your destination is too small or there’s another problem.