Had an issue recently where a fresh install of SnapDrive (7.0.3) wouldn’t complete and gave the following error ¬†“Product: SnapDrive — Error 1920.Service SnapDrive (SWSvc) failed to start. ¬†Verify that you have sufficient privileges to start system services and check your Event Log for more information.”

The server is located in a DMZ on a separate domain and is isolated from the network and the internet. I spent ages looking at this and eventually decided to run a “netstat -ano” to see what the service was doing. For whatever reason it looks like it’s trying to connect to GoDaddy’s CRL server. It seems that as the package is signed by netapp, part of the install downloads a new crl to make sure that it’s valid. Temporarily allowing my host out to the net on port 80 fixed the install issues. Incidentally, as soon as it’s installed you can close that port. From what I can tell it doesn’t check the CRL again….

 

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Snapdrive Service won't start, 10.0 out of 10 based on 8 ratings